FAQ

Here are some frequently asked questions we often receive. If you have other questions not listed below or would like to request a free design consultation click get a quote or call (844) 642-XMAS (9627)
New Christmas Lights Logo

This is probably the most commonly asked question. Every project is different, and many variables can affect the cost, such as the amount of lighting required, number of staff required, project challenges, and height variables and equipment needed.

Our average residential display starts at $1800 for lights only.  However, no two homes or designs are alike, and depending on your home’s size. Home size and roofline can affect the price and the number of trees, bushes, and trim items selected. If you have a budget in mind, just let us know. Our designers are experts in ensuring the best impact for the lighting of your home or business.

Our average commercial display starts at $3,000 again depending on the scope of work required. We also can provide large–scale events such as drive-thru displays which can range from $100,000 – $500,000. Every project can range depending on how much lighting you envision for your property. No matter how big or how small a project is, JVS Christmas Lighting is dedicated to making it one of a kind.

Everythingis included in our service,(except the electricity.) We supply all the materials, labor to install, support throughout the season, labor to remove. Enjoy safely inside in the warmth of your home while listening to your favorite Christmas carols and leave the hard, dangerous work to us!

Yes, our insurance requires it. And to meet the needs of all our clients, JVS Christmas Lighting offers three options for pricing. We offer 1-year, 2-year, and 3-year contracts, with varying price ranges. Our prices are per-year prices. It’s very simple: The longer the contract, the more you save!

It’s priceless. There are thousands of emergency room visits each holiday season from DIY decorators. Be safe this year and experience a hassle-free Holiday installation. Be sure to spend more time with your family and let us worry about untangling the lights.

Only if you want to be. But we make the process easy – Our design professionals can look at your house based on the pics you supply and put together a proposal for you that will be emailed to you within minutes of you requesting an online quote. Simply go to our fast quote page fill out the info attach a picture of what you want to be decorated and we will email you the quote.

We are local, owner operated, fully insured, and nationally recognized as industry leaders. We are Certified Light Installation Pros of America. (CLIPA.) We work year-round recognizing Performance, Value, & Esthetics are what it takes to continually be the very best in the decorating industry. We have focused on four key areas since 2005: World Class Client Service, Experience, Reliability, and Affordable Pricing.

No, JVS Christmas Lighting doesn’t sell lights. We provide displays You won’t be stuck with worn-out lights and can be assured with our Service Program that you will always have the best looking simply.

Absolutely not! Besides being unprofessional and potentially dangerous, staples leave little holes in your house and shingles that over time could potentially cause problems. We utilize custom-designed plastic clips that are non-invasive. The clips easily blend in with the display and leave nothing behind when removed. For wreaths or garland, it may be necessary for a one-time puncture for anchor or hook support.

We use only high-quality, commercial-grade LED lights.

We are insured and SAFETY is our top priority for the integrity and aesthetics of your home. JVS Christmas Lighting shall maintain This shall include comprehensive general liability. Worker’s Compensation within statutory limits, and automobile liability covering all vehicles, equipment, and their operators.

2023 Insurance Policy

No, unfortunately not. We cannot warranty the quality or workmanship of lights we do not provide. Adding your lights to our custom system may cause unforeseen outages and voids our season-long warranty. Most likely client lights are box store bought, which will not have the same brightness, color, and durability. Most of all, if there was a failure of these personal lights, any damage would not be covered under our insurance carrier.

No. Never. We ensure your outdoor lights are always on time with our 24-Hour Raintight Timer. With 2 outlets, this timer is perfect for controlling multiple devices simultaneously. We don’t let rain or snow stop us, as this timer is designed to withstand the elements. UL Listed.

  • Solar Powered
  • Rated for indoor/outdoor use.
  • 24-hour timer.
  • Can be set to turn on and off several times a day.
  • 6″ long with right angle plug.

Go online & click the link on our website click ELF SUPPORT Once we receive your online request for elf support, we will schedule a dedicated technician support visit to fix your display.We will perform required support visits/service calls which are to resolve these issues within 24/48 hrs.

No. Service calls are included as part of our lease program. Our clients pay for high quality lighting displays that should last throughout the holiday season. However, due to weather and other variables, there are times when bulbs need replacing. Part of our process is to check materials before installation and provide brand new product every 4 years, regardless of condition. Simply email our support page and someone will be out to fix your display ASAP. *There are some exceptions to this, as defined in the lease.

Structures including roof, fascia, ridges, verticals, windows, entrances, poles, posts, etc… Landscaping elements such as trees, shrubs, pathways, beds, etc…The possibilities are endless.

Usually. While we cannot guarantee a specific installation or take down date due to weather etc., with enough notice we usually accommodate any special plans or needs our clients may have. Let us know as soon as possible so we can work to meet your schedule.

Branch/Trunk, Canopy and Hybrid wraps are available. Depending on the tree size we will suggest the size bulb and type of bulb spacing to decorate the tree.

After Jan 1, we begin removing, boxing, and storing up the lights throughout the month of Jan. Removals are scheduled based on geography with weather considerations and difficulty. We must get all our removal work done between January 2nd and January 31 (weather permitting) unless you request the lighting to be up for the duration of Jan- This special request MUST BE MADE NO LATER THAN 12/1 or earlier.

That’s great! No problem! Just let us know in advance so we can update your package. Color swaps are typically free of charge, but other changes may increase or decrease your pricing. With our Service Program, you have all the flexibility you need. If you change your mind on colors after the display has been installed, there is a fee to come out and change the bulbs. Just let us know by July 1st we will be happy to change the colors in your display.

No, unfortunately not. 1) We cannot guarantee the quality of workmanship of lights or products we do not provide. 2) Adding your lights to our custom system may cause unforeseen outages and voids our season-long warranty. Most likely client lights are box store bought, which will not have the same brightness, color, and durability. 3) Most of all, if there was a failure of these personal lights, any damage would not be covered under our insurance carrier.FYI- Some companies make you buy the lights, store, and care for them. JVS will purchase the decorations the 1st year and then replace them each year as needed- the client will never be required to purchase decorations due to wear & tear or store them. This is all included in our program.

No. Never. We ensure your outdoor lights are always on time with our 24-Hour Raintight Timer. With 2 outlets, this timer is perfect for controlling multiple devices simultaneously. We don’t let rain or snow stop us, as this timer is designed to withstand the elements. UL Listed.

  • Solar Powered
  • Rated for indoor/outdoor use.
  • 24-hour timer.
  • Can be set to turn on and off several times a day.
  • 6″ long with right angle plug.

No. We Support & Warranty all our products, any product failure is notbillable.Elf Support are included as part of our lease program. Our clients pay for high quality lighting displays that last throughout each holiday season. However, due to weather and other variables, there are times when bulbs need replacing. Part of our process is to check materials before installation and provide brand new products every 4 years, regardless of condition. Simply email our support page and someone will be out to fix your display ASAP.

*There are some exceptions to this, as defined in the lease.

Branch/Trunk, Canopy (Outside) and Hybrid wraps are available. Depending on the tree size we will suggest the size bulb and type of bulb spacing to decorate the tree.

If you contracted for a 2- or 3-year lease & if you decide you need to break the contract out of the contract before the contract is finished, you will owe 50% of the next year’s cost, as presented in your contract, due immediately upon cancellation. We would never expect you to pay any more than that. If you move within our working area, we will transfer the material to your new location and make any needed adjustments.

Our goal is to provide you with a spectacular display for many years. And the best part is… You can get support totally free!