Here are some frequently asked questions we often receive. If you have other questions not listed below or would like to request a free design consultation, please call or EMAIL US.
Q: How much does holiday lighting cost?
A: That’s a great question. We custom design each property to fit your personality and budget, so each display is a little bit different. Packages typically start around $500 and can go up to any amount depending on the size and scope of the project. An average range for most residential properties would be $900-$1,400 per season. A budget is very helpful when requesting an estimate to keep options within reason.
Q: What is the value?
A: It’s priceless. There are thousands of emergency room visits each holiday season from DIY decorators. Be safe this year and experience a hassle-free Holiday installation. Be sure to spend more time with your family and let us worry about untangling the lights.
Q: What am I paying for?
A: Everything, except the electricity.
Christmas lighting includes:
– Free design consultation
– All lights, cords, strands & clips
– Proactive visits to check on your display and keep it looking its best
– Free service calls to replace any bulbs or strands that aren’t working
– Takedown and storage in January
Q: Do I own the lights?
A: No, JVS Christmas Lighting doesn’t sell lights. We provide displays You wont be stuck with worn out lights and can be assured with our Service Program that you will always have the best looking simply.
Q: Why JVS Christmas Lighting ?
A: We are fully insured and nationally-recognized as industry leaders. We are Certified Light Installation Pros of America. (CLIPA.) We work year round recognizing Performance, Value, & Esthetics are what it takes to continually be the very best in the decorating industry. We focus on four key areas: World Class Client Service, Experience, Reliability and Affordable Pricing. We also encourage you to REGISTER to RECEIVE our E-Newsletter and Special Offers directly in your inbox by submitting your email (SIGN-UP button is located at the bottom right of our pages).
Q: Am I under contract?
A: Yes. Our program is a three Christmas decorating season lease. Clients love to lease the lights year after year because of the ease and flexibility. There is no increase in cost for three years. You have a season long guarantee not just the first year but every year. Our goal is to provide you with a spectacular display for many years, but if you decide to take a year off, let us know we will understand and store your decor for one season. A small fee for storage will apply.
Q: What type of lights do you use?
A: We use only commercial-grade LED lights. These are not the old-style LEDs that contain a bluish hue to them (a common misconception). The LED lights are safer and more energy-efficient than incandescent (glass bulbs). We have a variety of colors available, including but not limited to: Warm White, Pure or Cool White, Red, Green, Pink, Blue, Amber, Purple and Orange. Custom patterns are available upon request.
Q: What if I want to change the colors in my display?
A: That’s great! No problem! Just let us know in advance so we can update your package. Color swaps are typically free of charge, but other changes may increase or decrease your pricing. Just let us know before we install your display and we will be happy to change the colors in your display. With our Service Program, you have the all the flexibility you need. If you change your mind on colors after the display has been installed, there may be a slight fee to come out and change the bulbs.
Q: Will you install lights that we already own and can you store them as well?
A: No, we cannot install them, warranty the quality or workmanship of lights we do not provide. Adding your lights to our custom system may cause unforeseen outages and voids our season long warranty.
Q: Can I have my display installed before Thanksgiving?
A: Absolutely! Existing clients receive a letter each summer offering the opportunity to pre-pay for services that year and guarantee that their display will be ready to turn on no later than Thanksgiving. It is a based on a first in request and the reservations book very fast. New requests for service each year will be offered the same option to prepay and a guarantee that their display will be installed before Thanksgiving, as long as prepayment is made before November 1st. After November 1st we will work hard to accommodate these requests, but cannot make a guarantee.
Q: When can I expect to have my display taken down?
A: We generally begin our takedown process on January 2nd each year and have all of our displays neatly stored away by the end of January.
Q: What can you light or decorate at my home or business?
A: Structures including roof, fascia, ridges, windows, entrances, poles, posts, etc… Landscaping elements such as trees, shrubs, pathways, beds, etc…
Q: What types of styles do you offer to light for for trees and shrubs?
A: Branch/Trunk, Canopy and Hybrid wraps are available. Depending on the tree size we will suggest the size bulb and type of bulb spacing to decorate the tree.
Q: Do I have to plug in and unplug the lights each night?
A: No. We utilize digital timers with a battery backup. So your display will come on and go off each evening automatically. We generally set the timer to come on at 4:30 pm (dusk) to 12:00 am (midnight), however we can customize it to fit your schedule.
Q: Are you going to staple the lights to my house?
A: Absolutely not! Besides being unprofessional and potentially dangerous, staples leave little holes in your house and shingles that over time could potentially cause problems. We utilize custom designed plastic clips that are non-invasive. The clips easily blend in with display and leave nothing behind when removed. For wreaths or garland it may be necessary for a one time puncture for and anchor or hook support.
Q: What if my lights quit working?
A: With the JVS CL Service Program, all you have to do is give us a call or click here to email support. We will be out within 24 hours, if not sooner, to get your display functioning properly again.
Q: Do I need to be home for an estimate?
A: Only if you want to be. Our design professionals can look at your house and put together a proposal for you that will be emailed to you. The proposal will be itemized out so you can see the different display options and it will give you the flexibility to pick and choose the look you want, while still maintaining your budget.
Our goal is to provide you with a spectacular display for many years.
And the best part is… You can get support totally free!